Privacy Policy
1. Information You Provide to Us
We collect information that you voluntarily provide to Singh Law & Associates, including your name, email address, phone number, and the details of your legal inquiry when you fill out forms on our website or communicate with us via email or SMS.
2. Automatically Collected Information
When you access our services, we may automatically collect certain device and usage information, such as your IP address, browser type, operating system, and data regarding your interaction with our website to improve our user experience and site performance.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
4. Information from Third Parties
We may receive information about you from other sources, such as public databases, joint marketing partners, and social media platforms, which helps us update and analyze our records to provide better legal services.
5. Use of Collected Data
The information we collect is used to provide and maintain our services, notify you about changes, allow you to participate in interactive features, provide client support, and gathered analysis to improve our practice.
6. Security of Your Personal Information
Singh Law & Associates employs advanced technical and organizational security measures to protect your data. We utilize industry-standard encryption protocols (SSL/TLS) for data transmission and maintain secure, monitored servers. Access to sensitive legal information is strictly limited to authorized personnel who require such data to perform their professional duties.
7. Data Retention Policy
We retain personal information only for as long as is necessary to fulfill the purposes for which it was collected, as well as to comply with our legal and professional obligations. Legal files and transaction records are maintained in accordance with the statutory requirements and the guidelines established by the Law Society of British Columbia.
8. Authorized Disclosure and Confidentiality
We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes. Disclosure may occur where required by law, court order, or to facilitate the legal services you have requested—such as filing documents with government registries or communicating with opposing counsel under the umbrella of solicitor-client privilege.
9. Third-Party Service Providers
Our firm may utilize secure third-party practice management and storage solutions. We ensure that all such providers adhere to robust privacy and security standards consistent with Canadian privacy laws. These processors are contractually prohibited from using your identifiable information for any purpose other than providing services to Singh Law & Associates.
10. Security Audit and Incident Response
We regularly audit our data handling practices and server logs to prevent security incidents. In the event of a breach of security safeguards, Singh Law & Associates will immediately document the incident and provide required notifications to affected parties and regulatory authorities as mandated by the Personal Information Protection Act (PIPA).
11. Access and Correction
You have the right to request access to the personal information we hold about you. Singh Law & Associates is committed to ensuring that your personal data is accurate, complete, and up-to-date. If you believe any information we hold is incorrect or outdated, you may submit a request for correction to our Privacy Officer, and we will process the amendment in accordance with applicable privacy laws.
12. Withdrawal of Consent
Where your personal information is processed based on your consent, you have the right to withdraw that consent at any time, subject to legal or contractual requirements and reasonable notice. Please note that withdrawing consent may affect our ability to provide you with certain services or satisfy specific legal requests associated with your file.
13. Data Portability and Erasure
Under specific circumstances, you may have the right to request the deletion of your personal data or its transfer to another service provider in a structured, commonly used format. We will evaluate all portability and erasure requests in light of our professional record retention obligations and statutory requirements governing the legal profession in British Columbia.
14. Contact Information
If you have any questions, comments, or concerns regarding this Privacy Policy or our practices concerning the collection and use of your personal data, please contact our Privacy Officer at:
Singh Law & Associates
8138 128 St Suite 242, Surrey, BC V3W 1R1
Email: info@singhlawsurrey.ca
Phone: +1 (800) 284-5408
15. Revisions
Singh Law & Associates reserves the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of our services following any modifications constitutes your acknowledgment and acceptance of the updated terms.